shipping-policy-shop-at-keiShipping Policy

Shipping Rates:

Via our shipping policy guidelines… all orders $250 or higher will be eligible for free standard shipping to domestic locations, within the continental U.S. Shipments to Military APO, and FPO boxes and other locations that we aren’t currently shipping to may be added to our list at a later date. Shipping rates vary based on package total weight and shipping address. Such rates are determined based on where you are shipping the merchandise and the speed of service selected (i.e. – Standard, Priority or Express). Rates for domestic shipments are generally calculated based on your geographic location regardless of the amount of your merchandise purchase and will also vary based on distance, and/ or by the speed of service. Expected delivery date varies based on the delivery option you selected at checkout.

All orders placed Monday – Wednesday before 3 pm EST will be processed and shipped the next day. Otherwise, the order will be processed & shipped within 48 hours. All orders placed on a holiday or during a weekend day will be processed the next business day. Although we do not ship orders on weekends it is possible that your order might be delivered on a Saturday, but not on Sunday or on holidays. This also includes all priority and express orders.

Places We Ship to and Associated Costs

Some major holidays to take into consideration, that we do not ship on or will cause shipment delays are:

  • Christmas
  • Thanksgiving
  • New Year’s Day
  • Easter, Independence Day
  • Labor Day, and
  • Martin Luther King Jr.’s Birthday

Please allow 5-7 business days for all standard deliveries.  For your protection, you may be asked to sign for your order to ensure receipt to the proper recipient. Packages are shipped via the United States Postal Service (USPS), United Parcel Service (UPS), FedEx, or other similar carriers.Our domestic shipping rates can be determined from the table below; this includes shipping to physical addresses and P.O. Boxes provided by the US Postal Service.

SERVICE LEVEL (48 MAINLAND STATES) FLAT RATE

Standard delivery typically within 5 – 7 business days $11.95
Priority delivery typically within 3 – 4 business days $14.95
Express delivery typically within 2 business days** $24.95

SERVICE LEVEL (ALASKA, HAWAII) FLAT RATE
Standard delivery typically within 4 – 7 business days $14.95
Priority delivery typically within 3 business days $20.95
Express delivery typically within 2 business days $29.95

Flat Rate Shipping

Flat rate pricing applies for packages up to 70 lbs and with dimensions in length and girth (130 inches). Shipping for packages above these amounts will be calculated separately based on weight, size and delivery location.
Express Shipping typically arrives within two business days. However, if a customer’s order is submitted on Saturday or a holiday the order will ship on Monday and arrive on Wednesday. All general rates are calculated upon checkout. For information about international shipping rates keep reading.

Shipping Services
Orders are shipped via FedEx, UPS, or through the United States Postal Service and through other couriers depending on what is purchased versus the delivery destination.

Shipment time frame
All in-stock orders are processed within in 24 to 48 hours. Standard shipping takes 3-7 business days, but your receiving time can vary depending on the method of shipping and shipment destination. Back-ordered merchandise is processed and shipped as soon as it becomes available. Customers will be notified via email.

 shipping-policy-shop-at-kei

 International Shipping

 

Shop At KEI‘s goal is to offer you the best global shipping options. Every day, we proudly deliver to hundreds of customers across the world. Furthermore, ensuring order accuracy and providing the highest levels of responsiveness to you at all times is one of our top priorities. In addition, the time frame for International delivery via our shipping policy is divided into two parts…. processing and shipping time. Because orders that are shipped internationally take longer than general orders it is important that you understand the process.

Timeframe In A Nutshell

Processing time

First of all, there are several things that occur after your order is placed. All orders are sent to the manufacturer for dispatch within 24 hours. The manufacturer and China Post process the orders, which takes an additional 2–4 days. As a result, order verification, tailoring, quality check, and proper packaging completes this part of the process. Hence, timeframes are estimated.

Shipping time

This refers to the time it takes for items to be shipped from our warehouse to the destination. Therefore, International delivery usually takes about 15–30 business days. U.S. orders are shipped by e-packet, which is a U.S. Postal Service product. Finally, after processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination. Yet, can take longer from time to time due to manufacturer location vs destination and is especially so for custom orders. In conclusion, if you have additional order questions that do not pertain to this shipping policy please refer to our F.A.Q. by clicking here.

Shipping Policy Helpful Answers, In Conclusion

Hey, Mr. / Mrs. Customer our staff hopes everything here has been useful and helpful. Furthermore, Team members have taken the time to carefully outline what you can expect. If it seems like you will still need assistance, because something is unclear, rather than being confused drop us a line via email or chat and we will reply as soon as possible. Thank you so much for placing your order with Shop at Kei! Your business is greatly appreciated. Have a great day ahead.

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