Privacy Policy
The purpose of this privacy policy is to outline and clarify how your personal information is used by our company, Shop At KEI as it relates to its customers and visitors about the types of data that is collected while you are visiting our website.
We value and respect your right to privacy. Our overall goal is to provide you with a safe, secure, and enjoyable shopping experience. This privacy notice describes our online information practices, what information we collect from our customers and visitors, and how it is used.
All of your personal information is safe with us. Although your email address, credit card information, phone numbers, and personal records are required for shipping purposes and to make purchases on our site, we do not sell your information to third parties. Our website is secured and tested daily for technical difficulties. Any information you submit is encrypted and safe.
Information we collect
Name
E-mail address
Billing and shipping address
Telephone number
Type of credit card you are using
Credit card number and expiration date, or other forms of payment information
We track your shopping experience on our site so that we can make suggestions for similar types of purchases. You will receive coupons, be notified of discounts and/ or sales via email once you have completed your purchase on this site or voluntarily joined the (mailing list ).
What personal data we collect when you visit our website, blog, or app and why we collect it:
When registering/ signing up for our blog or entering your personal identifiable information (PII) to place an order on our website your name, email address, credit card information, phone numbers, and home or business address is collected for processing and shipping of your order once this information has been provided to us by you. Such personal data is also generated via technical processes such as contact forms, comments, cookies, analytics, and embeds.
How we use your information:
We may use the information we collect from you when you register/ signup for our newsletter or blog or complete your purchase on this website. This information may also be used if you respond to a survey or marketing communications, browse our website, or use other site features. It helps us process your transaction(s), alert you of deals and discounts, and remind you of items you may have abandoned in your cart. You can change or update your personal information by logging into your account.
How we protect visitor information:
Our website is scanned daily for malware, security loopholes, and other website vulnerabilities. Your personally identifiable information is protected via secure networks and is accessible to members of our team who have been granted special access rights. These individuals, known as shop managers and administrators are required to keep your information confidential, safe, and secure. The access order information like what was purchased, when it was purchase, and where it should be sent. In addition, customer information like your name, email address, and billing and shipping information can also be accessed.
Our team members have access to this information to help fulfill orders, process refunds and support you. Credit card numbers and other financial info is encrypted via SSL (secure socket layer). Transactions are processed through gateway providers and therefore, are not stored or processed on our servers.
How long we retain your information:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What we collect and store:
We collect information about you during the checkout process in our store.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you order from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We will also store comments or reviews if you choose to leave them.
Children Online Privacy Protection (COPPA):
When it comes to collecting personal information from children under the age of 17, The COPPA Act puts parents in control. The Federal Trade Commission and Consumer Protection Bureau enforce the COPPA Rule. The COPPA rule expresses what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 17.
Use of cookies:
We use cookies to aid you in a better shopping experience. In your browser, you can turn cookies on or off. However, if you disable cookies some of our website functionality may be affected and cause certain features not to work properly. If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Third-party and third-party links:
We do not sell nor transfer your PII to third parties and do not include or offer third party products and services on our website. However, We do share information with third parties who help us provide our orders and store services to you.
Text Message Marketing and Communications:
By subscribing to text notifications, you agree to receive recurring automated marketing messages from Shop At Kei LLC through an automatic telephone dialing system. Such contact will occur using the phone number(s) you provided when signing up. Consent is not a condition of purchase. Message frequency varies and data rates may apply. Reply STOP to unsubscribe or cancel. View our Terms and Conditions and Privacy Policy.
Payments:
We accept payments through PayPal, Apple Pay, and other payment gateways via Stripe and Woocommerce. When processing payments, some of your data will be passed to PayPal, Stripe, and Woocommerce including information required to process or support the payment, such as the purchase total and billing information or shipping tax calculations. Please see the PayPal Privacy Policy, Stripe Privacy Policy https://stripe.com/gb/privacy or Woocommerce Privacy Policy/ Stripe payments https://docs.woocommerce.com/document/privacy-payments/#woocommerce-gateway-stripe for more details.
Tracking:
If you elect to use a do not track (DNT) browser extension/ mechanism we will honor your do not track request and will not plant cookies or use advertising if such browser mechanism is in place. Please note we also do not encourage third-party behavioral tracking.
Embedded content from other websites:
Articles on this site may include embedded content (i.e. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
YouTube:
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile.
You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Google:
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.
Google Adsense is currently not used on our website but may be added in the near future.
How to contact us:
Mail:
Shop At Kei LLC
201 Saint Charles Ave.
Suite 114-371
New Orleans, La 70122
Our website address is: www.shopatkei.com
Messaging Service: 1-800-717-1027
